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Let’s have a look at the solution for the problem “Email got stuck in the Outlook Outbox 2016 and refused to be sent”. Solution #1: If the issue is due to large attachment Sometimes, the email gets stuck in the Outlook Outbox folder because the attachment that you are trying to send with the email is enormous.
This article explains why an email may be stuck in Outlook and how to force it to send or delete such a message from the Outbox of Outlook 2016, 2013, 2010, 2007 and lower. Email messages may be stuck in the Outbox folder for various reasons. In this article we will try to figure out why this happens and how to delete a stuck message or make a hanging e-mail send. If you do not care about the reason and just want a quick solution to delete a stuck email, proceed straight away to. If you are more patient and curious and are interested to know the reasons why emails may become stuck in Outlook's Outbox, read through the points below.
This will help you understand what exactly can force a message to hang and how to prevent this from happening in the future. As you know, without a correct diagnosis, there is no cure.
• • • • • • • • A message contains a large attachment Attaching a large file that exceeds the size limit set by your mail server is one of the most frequent reasons why Outlook is not sending emails from Outbox. When this occurs, you have two alternatives - either to delete it or move to the Drafts folder and then re-size or remove the attachment.
To delete an email stuck in Outbox, first go to the Send/Receive tab and click Work Offline. This will prevent Outlook from sending email messages that are currently in the Outbox folder. After that switch to Outbox, right-click the message and select Delete. To remove/resize the attachment, set Outlook in the Offline mode as described above, navigate to the Outbox folder and drag the stuck message to the Drafts folder to make edits. Alternatively, you can right-click the email, select Move from the context menu and then choose Other Folder > Drafts. Tips: Instead of sending huge attachments you can upload large files onto your local network share and simply include a corresponding link in the message. If you are at home or on the road, you can use one of the file sharing services like.
Alternatively, you can create an Outlook rule that defers sending messages with large attachments. Of course, this won't solve the problem completely, but will give you time to cancel sending an e-mail that exceeds the size limit set by your email provider and help to avoid the problem.
Viewing the Outbox or opening a message while it is waiting to be sent If you open an e-mail message whilst it is in your Outbox waiting to be sent (and even if you are only looking in the Outbox folder while the message is still there), such an e-mail will be marked as read and won't go. The title of the message will no longer appear in bold, and this is the most obvious symptom telling you that the message is stuck. This behavior is caused by a number of Outlook add-ins, the most known of which are Business Contact Manager (BCM), Social Connector add-in, Xobni, iTunes Outlook Addin, iCoud add-in and many others.
Uninstalling or disabling such add-ins may help, but this is definitely not the best way to proceed because you may really need at least some of them for your work. An easy and effective way to send a message stuck in the Outbox is this: drag the stuck message from Outbox to any other folder, e.g. To Drafts, go to that folder, open the email and click the Send button. You can find full details here:. In the future, simply try to avoid viewing the Outbox while there are some messages in it. Wrong or changed password for the email account Symptom: you have created a new or modified an existing email account, or recently changed the password on your Internet email account. You can verify whether your password is correct by logging to your email account from the web.
If recently you have changed the password on your Internet mail account such as Gmail or Outlook.com, you need to change your account password in Outlook too. • Go to the File tab > Info, and then select Account Settings twice.
• In the Account Settings dialog window, select the account where you need to change the password and click the Change. • Type a new password into the corresponding field and click Next > Finish. Authentication with the mail server does not work or is not set up properly The first thing for you to do is to check the settings of your email account. • In Outlook 2016, 2013 and 2010, go to the File tab and click Account Settings twice like we've just done when. In Outlook 2007, navigate to the Tools menu > Account Settings > Email. In Outlook 2003 and earlier, head over to Tools > E-mail accounts > View or Change existing accounts. • Double click on the account, and then click Tools menu > Account Settings > Email.