Hi MCroonen, To check if the issue is related to the high CPU usage, could you check the Activity monitor’s process and give us a screenshot first? To upload a screenshot, click Use rich formatting and then click Edit/Insert Media. Meanwhile, could you check if you have some old sync clients on your Mac? If yes, follow the steps below to uninstall them completely and exit the click, try creating a new folder again to see the outcome. Exit OneDrive for Business completely. Drag the app to the Trash.
Excel 2011 for mac won let me save. OneDrive for Business is available for Macs running OS X El Capitan (10.11) and Mac OS Sierra (10.12) via the Mac Self Service application (see below). With the OneDrive for Business sync client, all of your files residing within your OneDrive folder will be automatically uploaded to the cloud.
Search for the following locations to delete the related items. ~/Library/Application Support/OneDriveBusiness ~/Library/Logs/OneDriveBusiness-* ~/Library/Preferences/ ~/Library/Caches/ ~System Preferences > Users & Groups > Login Items > OneDrive for Business ~System/Library/Extensions Note ： Please first back up the files you need. Empty the Trash. Restart your Mac. Please let us know your updates and we are happy to provide further help.
Thanks, Cliff. And done all your suggestions.
Exit OneDrive for Business completely. Drag the app to the Trash.
Search for the following locations to delete the related items. ~/Library/Application Support/OneDriveBusiness ~/Library/Logs/OneDriveBusiness-* ~/Library/Preferences/ ~/Library/Caches/ ~System Preferences > Users & Groups > Login Items > OneDrive for Business ~System/Library/Extensions Note：Please first back up the files you need. Empty the Trash. Restart your Mac. Reinstalled Onedrive. Did the Terminal 'defaults write com.microsoft.OneDrive-mac EnableAddAccounts -bool True' Private Onedrive OK and also syncs and O365 account hangs on creating folder. If I look into finder I see that the folder is also not created.
Hi MCroonen, To troubleshot the issue, could you collect the OneDrive for Business logs via the steps below and send us in the private messgae? Press Windows Key + R to open the Run dialog box. Type%localappdata% Microsoft onedrive logs to open the logs folder in File Explorer. Press Ctrl + A to select all of the files and folders in this directory. Right-click one of the selected files, click Send To, and then click Compressed (zipped) Folder. This creates a.zip file of the files in the folder.
To protect your privacy, I have sent you a private message to collect the information. You could check and respond to it via the link below:.
Regards, Shirley. Hi MCroonen, As the steps above only work on Windows, I edit Shirley's post. To further narrow down the issue, could you try the following steps? 1.To check if the issue is related to your user profile on Mac, you may log into the Mac using a and check the outcome.
2.To see if the issue is related to the accounts in your organization, you may try the test account I have provided in the Private Message(PM) and share the outcome. Moreover, I have sent you a PM to collect the Next Generation OneDrive for Business sync client logs on Mac and your tenant info. You can access the PM at Thanks, Felix. Hi MCroonen, We have received the logs you provided in the workspace and we will involve related team for further investigation. Once we get any updates from them, we'll post here to let you know. Moreover, we'd like to write a quick summary on your scenario. If there is any misunderstanding, please let us know.
1.When add business account via the next gen OneDrive sync app and choose OneDrive folder location, it would hang on. 2.Please confirm whether the issue persists after you choose another location.
3.Since the issue remains for other accounts, it indicates the issue may be related to the local settings on the Mac, including the OneDrive app. If there is any update, please let us know. Best regards, Mills.