Office 2016 For Mac Freezes

I have Office for Mac 2016 installed on three Macs: the new Macbook, a 2011 iMac and now a brand new iMac. All applications are regularly freezing for no apparent reason. The coloured wheel just keeps spinning. Sometimes Word will snap out of it but when I try to do something afterwards it starts up again. The freeze then spreads to other apps, such as Adobe Acrobat Pro or native Apple apps. Outlook is also having the same problems. This had not really happened on my Macbook but was happening regularly on my 2011 iMac over the past week or so.

After Apple released the new OS X El Capitan on Wednesday, users streamed to a Microsoft support discussion forum to report that Office 2016 for Mac regularly crashed, crippling their productivity.

I therefore put it down to the ageing hardware on the iMac and purchased a brand new one at the weekend. However, from the get-go it has been doing exactly the same thing on the new iMac. Coincidentally, the same issue has occurred in my Macbook but only once or twice. All my apps are completely up to date, as are the versions of OSX. I have been very careful to check this. I cannot find any up to date information on the reasons for the freezes.

Can anyone help? Open Word > Preferences and take a snapshot of the File Locations dialog on your system. Post it here.

The dialog looks like this: Do you have an Office 365 subscription to Office 2016? If so, make sure you are connected to the Internet and that you are logged into the subscription. Finally, try running the Font Book app which is located in your Application folder. Validate all of your fonts. If there are any problems they must all be resolved and your computer shut down and restarted. ________________________________ Richard V. Michaels info@greatcirclelearning.com Provides free AuthorTec add-ins for Mac-Office and Win-Office.

Let's start with easy, logical things to look into. First, go to the Word menu and choose About Word.

You should have version 15.40, 15.41 or 16.8 (depending on which track you are on) right now. If you have any other version, install updates and then test again. I think the first troubleshooting step to take is: Ensure your Mac and Office have the latest updates. Here’s how to install updates: Make sure your Mac has a working internet connection, then: • Update Mac OS X. Open the App store and click on the Updates button. Install the updates.

• After, in any Office application go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates and then restart your Mac. I am an unpaid volunteer and do not work for Microsoft. 'Independent Advisors' work for contractors hired by Microsoft.

'Microsoft Agents' work for Microsoft Support.

I have Office for Mac 2016 installed on three Macs: the new Macbook, a 2011 iMac and now a brand new iMac. All applications are regularly freezing for no apparent reason. The coloured wheel just keeps spinning. Best email client for mac os10. Sometimes Word will snap out of it but when I try to do something afterwards it starts up again. The freeze then spreads to other apps, such as Adobe Acrobat Pro or native Apple apps. Outlook is also having the same problems. This had not really happened on my Macbook but was happening regularly on my 2011 iMac over the past week or so.

I therefore put it down to the ageing hardware on the iMac and purchased a brand new one at the weekend. However, from the get-go it has been doing exactly the same thing on the new iMac. Coincidentally, the same issue has occurred in my Macbook but only once or twice. All my apps are completely up to date, as are the versions of OSX.

I have been very careful to check this. I cannot find any up to date information on the reasons for the freezes. Can anyone help? Open Word > Preferences and take a snapshot of the File Locations dialog on your system.

Post it here. The dialog looks like this: Do you have an Office 365 subscription to Office 2016? If so, make sure you are connected to the Internet and that you are logged into the subscription. Finally, try running the Font Book app which is located in your Application folder. Validate all of your fonts.